Frequently Asked Questions
1. Introduction
ParcelGo, owned by Neelam Integrated Business Solutions Pvt Ltd, is committed to protecting
your privacy in compliance with Indian and international data protection laws.
2. Information We Collect
Personal details (e.g., name, address, contact numbers, email).
Transaction details for booking shipments.
Cookies and usage data for enhancing user experience.
3. How We Use Your Information
To process and fulfill your shipment requests.
To communicate important updates regarding your shipments.
To improve our platform and services.
4. Data Sharing
Information is shared with BlueDart for logistical purposes.
We do not sell or rent your data to third parties.
Data may be disclosed if required by law or for fraud prevention.
5. Data Security
ParcelGo employs industry-standard encryption and security practices to protect your data.
6. User Rights
You have the right to access, modify, or request deletion of your personal data.
7. Cookies
Our website uses cookies to enhance functionality and improve user experience.
8. International Compliance
This privacy policy aligns with the General Data Protection Regulation (GDPR) for international
users.
9. Contact Information
For queries or concerns, contact us at:
Neelam Integrated Business Solutions Pvt. Ltd.
26, Podar Chambers, S.A. Brelvi Road, Fort, Mumbai 400001, Maharashtra, India.
10. Refund policy.
We offer no refund for shipments booked and forward edonour network under any circumstances.
+91 8976323555
support@ParcelGo.co.in
