Terms and Conditions of Carriage.
1. General
These Terms and Conditions are governed by the policies of BlueDart, our shipping partner.
By using ParcelGo services, you agree to abide by the terms outlined here and BlueDart’s
policies.
2. Scope of Service
ParcelGo provides booking and logistical facilitation through its platform. All shipments are
managed and executed by BlueDart as per their service terms.
Our services include domestic and international shipping for documents, parcels, and specialty
cargo.
3. Liability
ParcelGo assumes no liability for:
Loss, damage, or delays caused by unforeseen circumstances beyond our control, including
natural disasters, acts of terrorism, strikes, or customs delays.
Scams, fraud, or losses occurring offline or online that are outside the scope of our direct
service.
Shipments not handled directly by our shipping partner, BlueDart.
ParcelGo and BlueDart’s maximum liability for loss or damage to any shipment is limited to the
declared value or as specified under BlueDart’s liability terms, whichever is lesser.
4. Prohibited Items
Shipments must comply with Indian and international shipping laws. Prohibited items include:
Hazardous materials, contraband, and restricted goods.
Items not declared as per customs or shipping guidelines.
5. Insurance
ParcelGo does not provide shipment insurance. Customers are responsible for insuring their
shipments independently if needed.
6. Dispute Resolution
All disputes will be governed by the laws of India and subject to the jurisdiction of the courts in
Mumbai.
7. Amendments
ParcelGo reserves the right to amend these terms without prior notice. Updates will be reflected
on our website.
+91 8976323555
support@ParcelGo.co.in
